Proudly Promoting Elder Independence since 1974

Download Printable Brochure



(800) 342-5297


The Helpline is a project of the Volunteer Lawyers Project of Boston. We provide free legal information and referral services to Massachusetts residents who are 60 years old or older.

The Helpline is open Monday through Friday 9AM-12PM.


Can I get a free attorney?

Most callers will not be eligible for a free attorney. Helpline advocates can help you find out if you are eligible and complete an application for services with a Massachusetts civil legal services program. Legal services law types include: Social Security/SSI, Veterans Benefits, Mass Health, Medicare, Consumer, Public Benefits, Unemployment, Foreclosures, Utilities, Guardianship, Wills/Advance Directives, Bankruptcy, Housing, Family law, and Nursing Home.


Can I get referrals to reduced fee and private bar attorneys?

If you are not eligible for a free attorney and have some ability to pay an attorney, we can refer you to reduced fee attorney referral programs where attorneys will charge you on a sliding scale based on your income.
We can also refer you to private bar attorney referral programs. Private attorneys will charge for their services. Some cases, such as medical malpractice, workmen’s compensation, personal injury, and Social Security benefits denials do not require you to pay money upfront in order to get an attorney. The attorney fees are taken from your award only if you win your case.


Can I get free legal information or referrals?

Yes. Your Helpline advocate will research your legal issue and provide you with information or referrals on most legal topics. We can also text, e-mail, or mail you links or written materials.
What if I need help with a non-legal issue?
Please see the other side for a full list of resources helpful to Massachusetts seniors.

A project of the Volunteer Lawyers Project of Boston funded by a grant from the Administration for Community Living

esbci on facebookesbci you tubedonate

Elder Services
of Berkshire County, Inc.

877 South Street, Suite 4E
Pittsfield, MA 01201

(413) 499-0524 Main
(800) 544-5242
(413) 442-6443 Fax
(413) 499-9764 TTY


Office Hours
Monday-Friday, 8am-5pm EST