Provider Information

Request for Proposals for Purchased Services Agreements Non-Homemaker/Personal Care Services

Elder Services of Berkshire County, Inc. is conducting an open bid for the purchase of the following services for its State Home Care Program: Homemaker/Personal Care, Home Health Service (including Home Health Aide, Skilled Nursing Services, Occupational Therapy, Physical Therapy and Speech Therapy), Chore, Companion, Emergency Shelter, Short Term Respite Care, Supportive Day Programs, Personal Emergency Response System (PERS), Enhanced PERS, Cellular PERS, Fiscal Intermediary, Bill Payer Services, Adaptive Housing/Durable Medical Equipment, Behavioral Health Services, Vision Rehabilitation, Translation/Interpreting Services, Habilitation Therapy (Alzheimer’s Coaching), Laundry, Adult Day Health, Supportive Home Care Aide, Transportation, Medication Dispensing System, Wanderer Locator Service,  Grocery Shopping and Delivery, Dementia Day Care, Alzheimer’s Day Care, Home Delivery of Pre-Packaged Medication, Peer Support COAPS, Supportive Home Care Aide, Behavioral Health Services, Vision Rehabilitation, Environmental Accessibility Adaptions, Evidence Based Program,

Geographic area served by ESBCI includes:  All of Berkshire County including but not limited to:  Adams, Alford, Becket, Cheshire, Clarksburg, Dalton, Egermont, Florida, Great Barrington, Hancock, Hinsdale, Lanesborough, Lee, Lenox, Monterey, Mount Washington, New Ashford, New Marlborough, North Adams, Otis, Peru, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield, Stockbridge, Tyringham, Washington, Williamstown and Windsor.

Please note that Homemaker/Personal Care Homemaker services require completion of a separate and distinct set of application materials – the Homemaker Notice of Intent to Contract (NOI) – to be posted under the “For Professionals” link at


Provider agencies must submit necessary application materials no later than 5:00 PM, Tuesday June 1, 2021 to the attention of:

Michelle McMurray, Contracts Administrator
Elder Services of Berkshire County, Inc.
877 South Street, Suite 4E
Pittsfield MA   01201


Required submissions depend upon the type and combination of services an agency proposes to provide.  Elements highlighted in yellow are documents available on this site.


Proposals will first be reviewed by Elder Services of Berkshire County, Inc. Staff and the Board of Directors Client Services Committee.  The Board of Directors will then make the final decision based upon factors deemed appropriate by the agency and it’s Board of Directors, including the following criteria:

a.) Proposal package completion
b.) Experience and references of responding agency
c.) Monitoring and evaluation results for currently contracted providers
d.) Client satisfaction for currently contracted providers
e.) Ability to respond to ESBCI’s service requests
f.) Cost per unit of service


Elder Services of Berkshire County, Inc. reserves the right to reject any or all proposals or call for new proposals.

Agencies chosen to provide services will be required to enter into a written Agreement with Elder Services of Berkshire County, Inc.  Examples of this format are available upon request.  Elder Services of Berkshire County, Inc. will enter into Agreements with more than one (1) provider for the same service.  Elder Services of Berkshire County, Inc. does not guarantee a level of services to be provided under an Agreement.  All services delivered to clients pursuant to these Agreements must be authorized by Elder Services of Berkshire County, Inc. staff that are solely responsible for the determination of client eligibility and level of service.

Contracts will be awarded to successful applicants from the period of October 1, 2021 to September 30, 2024 with subsequent renewals possible.


Inquiries concerning the proposal or contract may be made by contacting

Michelle McMurray, Contracts Administrator
Elder Services of Berkshire County, Inc.
877 South Street, Suite 4E
Pittsfield MA   01201


Click Links to go to specific Application Materials

General RFP Information

Administrative Overview
Assurances and Certifications
RFP FY 2022 Checklist for Both Homemaker Personal Care and NON-Homemaker Personal Care Services
RFP FY 2022 Checklist Homemaker Personal Care Services ONLY
RFP FY 2022 Checklist NON-Homemaker Personal Care Services ONLY

RFP OPEN BID Instructions
RFP 2022 Rate Sheet
Service Area Listing
W-9 Form

Legal Notice

Service Specific Questionnaires

Adult Day Health & Alzheimer’s Day Program
Alzheimer’s Coaching (Habilitation Therapy)
Behavioral Health Services
Bill Payer
Emergency Shelter
Environmental Accessibility Adaptations & Adaptive Housing Equipment

Evidence_Based Education Programs

Financial Consultation

Goal Engagement
Grocery Shopping and Delivery
Home Delivery of Medication
Homemaker/Personal Care/Supportive Home Care Aide
Home Health Service [HHA, RN, OT, PT, ST]
Laundry Service & Delivery
Legal Services

Medical Competency Evaluation
Medication Dispensing

Orientation and Mobility Peer Support
PEER Support
Personal Emergency Response System and Enhanced PERS
Short Term Respite Care
Supportive Day Program
Vision Rehabilitation
Wanderer Locator

FEW Application Information

FEW Waiver Overview -16

Frail Elderwaiver Application (03/15)

Federally Required Disclosures

List of MassHealth Provider ID NUmbers

MassHealth Data Collection Form

Client Portal

Harmony Provider Direct